Submit a Sample.

Our e-commerce page is presently configured for cannabis customers to submit their samples online.

For customers in all other sectors, please contact us and someone will assist you with your submission.

We accept samples from everyone. Individuals without medical cannabis authorization or a Cannabis Act license are limited to 30 grams of dried flower or equivalent (150 grams of fresh cannabis, 300 grams of cannabis oil, 7.5 grams of concentrate, 300 grams of cannabis topical and/or 300 of cannabis edible) per submission. Customers with a valid Cannabis Act license may submit as much material as necessary.

To submit a sample, add the test of your choice to your shopping cart and checkout. A copy of our Sample Submission Instructions and a Chain of Custody form will be sent with your order confirmation email. A copy of chain of custody form signed in ink, must be included in your shipment.

Our Process

After you’ve successfully checked out, fill out the Chain of Custody you received by email. Ensure that all samples are appropriately labeled with your Sample ID, Lot/Batch Number, and Strain Name. In order to meet Canada Post guidelines for transport of cannabis, samples must be packed in a manner that is “odour-proof […] and leak-proof with anonymous outer packaging without any marking or advertising that indicates what’s in the package“. Depending on your sample type and number of samples, we suggest a resealable baggy or container placed in a bubble mailing envelope or box with paper stuffing to secure the container.

Once the shipment arrives, a member of our team will confirm receipt of your sample(s) and it will be released for testing. Unless otherwise requested, results will be communicated via email to the contact information provided on the Chain of Custody form.

View our:  Refund Return Shipping Policy

If have questions or need assistance with sample submission we are here to help

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